Front Office Supervisor

Front Office Supervisor wanted for an ambitious hotel management company with multiple properties based out of Amsterdam.

We are looking for a guest oriented, passionate and dynamic Front Office professional who seeks to deliver extraordinary levels of customer service and provide creative solutions to each guest. Not only are we looking for an individual who can make the hotel's guests feel like their staying at their home away from home, the hotel's employees should also feel at home, valued and appreciated.

Are you the talented, energetic, outgoing Front Office Supervisor we are looking for? Please send me your most up to date resume!

As Front Office Supervisor you will oversee the daily operations of the Front Office team, which include but are not limited to:

• Overseeing the Front Office operation to maintain high standards;
• Training and development of Front Office staff members;
• Ensure that existing procedures are executed and followed;
• Checking incoming and upcoming reservations;
• Research, report and provide on guest complaints and comments;
• Ensure regular and VIP guests are recognized and treated according to the hotel's standards;
• Maintain good communication and working relationships with all hotel departments.

As a Front Office Supervisor you can identify yourself with the following:

• Finished busines/hospitality degree;
• Experience in a similar role;
• A hospitable mind set and drive to aim for the highest;
• Excellent English skills, both written and verbal, preferably in Dutch;
• High level of IT proficiency;
• Accountable and resilient;
• Flexibility to respond to a variety of work situations;
• Ability to work on your own and as part of a team.

As a Front Office Supervisor salary will be based on experience and expertise, ranging between €2100 and €2500 gross per month.

What are the next steps? We will let you know within four working days whether you qualify for the position. We schedule an introductory meeting, via phone, digitally or live. In this interview we inform you as fully as possible about the vacancy, the company and the next steps in the procedure. In consultation with you, we introduce you to our client and then continue to guide you through the application process. The Independent Recruiters Group has a large team of specialized recruiters. Every recruiter has a very strong focus on his own field. This makes them the ideal sparring partner for both the candidate and the client.